HOISTRENO / CUSTOMER CARE

Frequently Asked Questions

Answers about ordering Hoistreno equipment.

Please review this information before ordering large equipment. For specific product questions, contact support@Hoistreno.com.

What products do you sell?

Hoistreno focuses on two categories: automotive car lifts and outdoor lawn tractors.

Where do you deliver?

The store is focused on U.S. delivery. Confirm availability and freight access for your ZIP code before purchasing.

How long does delivery take?

Our standard estimate is 8–21 days after order processing, subject to the product, carrier, destination and stock. A specific estimate at checkout takes precedence.

How do I return an item?

Contact support@Hoistreno.com within 15 days after delivery for return authorization and freight instructions. See our Returns & Refunds Policy.

Can I install a car lift myself?

Follow the manufacturer manual and local requirements. Professional installation is strongly recommended for heavy lifting equipment.

What if I need help choosing?

Call +1 (480) 484-7668 or email support@Hoistreno.com with the model you are considering and your questions.

Do you represent the product manufacturers?

Manufacturer product names are used to identify products; listings do not imply an authorized dealership or manufacturer affiliation.

NEED HELP?

Support is available at support@Hoistreno.com or (480) 484-7668.

QUESTIONS? ASK JACK

Not sure which machine you need? Talk to Jack.

Tell us about your garage, your lawn or your delivery questions. Jack can help you find the right lift or tractor and understand your options before ordering.

+1 (480) 484-7668support@Hoistreno.com
Product advice & order support
3380 S Power Rd, Gilbert, AZ 85234
CALL NOW(480) 484-7668