Please review this information before ordering large equipment. For specific product questions, contact support@Hoistreno.com.
Manufacturer warranty
Warranty coverage varies by product and manufacturer. Any applicable warranty is governed by the terms supplied for the specific item, including coverage period, exclusions and claim process. We do not claim a uniform manufacturer warranty for every item.
Before installation
Inspect the product and retain the purchase receipt, serial number and original packaging. Follow the manufacturer installation and maintenance instructions.
Making a warranty inquiry
Contact support@Hoistreno.com with your order reference, product model, serial number and photos of the issue. We can help determine the appropriate next step.
Consumer rights
Warranty coverage does not limit any rights that may apply under governing consumer law.
NEED HELP?
Support is available at support@Hoistreno.com or (480) 484-7668.